Permanent Secretary of the Ministry of Public Administration
Mrs. Joan Mendez
Mrs. Joan Mendez was formerly a Training Officer/Human Resource Adviser at the then Central Training Unit, Personnel Department with responsibility for developing and implementing training programmes for all categories of staff in the public service.
Mrs. Mendez also served as Dean for the Human Resource Management programme on the Promotions Course for entry in the Administrative Class in the public service. Mrs. Mendez was assigned as a Job Analyst, in the job evaluation exercise for the teaching and protective services at the Job Evaluation Office, Personnel Department in 1994.
During the period January 1999 to August 2000, Mrs. Mendez was employed as Human Resource Manager, on contract, at the Ministry of Sport and Youth Affairs with responsibilities for designing the Human Resource Management Division, establishing an information management system for HR, developing a training and development plan for the ministry, engaging with key stakeholders in the development of a strategic plan and assisting the Permanent Secretary in change management and organisation development initiatives for the transformation of the Youth facilities. Mrs. Mendez also held the position of Human Resource Manager at the Ministry of Public Administration from September 2000 and was involved in managing the transition to Human Resource Management and collaborating with other divisional heads in undertaking other initiatives in respect of knowledge management and executive development training, until her promotion to the post of Director Human Resources at the then Ministry of the Attorney General and Legal Affairs, in April 2001.
At the Ministry of the Attorney General and Legal Affairs, Mrs. Mendez led a team of Human Resources Officers and support personnel in the Human Resource Management Division in the implementation of HR functions and activities for legal and non-legal personnel.
Mrs. Mendez undertook change management and strategic management initiatives, implementing the new performance management system, establishing and re-structuring various units/sections to be more aligned with the strategic priorities of the Ministry, acquiring and building HR capacity of legal and non-legal staff in the various legal departments.
Mrs. Mendez also assisted in the implementation of the Employee Assistance programme in accordance with the EAP policy for the public service. In 2007, Mrs. Mendez was appointed to act as Deputy Permanent Secretary at the Ministry of Foreign Affairs, where she was responsible for the co-ordination and management of the various administrative and technical support units and overseeing the administrative and financial affairs as well as the supervision of the facilities and property management portfolio for the Overseas Missions.
Mrs. Mendez also managed the Public Sector Investment Programme, chaired the health and safety committee and provide advice to the Permanent Secretary on issues affecting the Foreign Service personnel and locally recruited staff at the missions. Whilst at the Ministry of Foreign Affairs, Mrs. Mendez also acted as Permanent Secretary on various occasions during her tenure until her continuous acting appointment as Permanent Secretary, at the Office of the Prime Minister in 2012.
At the Office of the Prime Minister, Mrs. Mendez provided managerial support to the then Minister of State who had the responsibility for HIV Co-ordination, Freedom of Information, Research and other administrative support units. Mrs. Mendez was appointed Permanent Secretary at the Office of the Prime Minister in 2013.
Mrs. Mendez was appointed to act as Permanent Secretary to the Prime Minister from May to October 2015 and undertook duties relating to the provision of professional and executive administrative support to the Prime Minister in respect of the schedule of responsibilities under the portfolio of the Office of the Prime Minister.
In October 2015, Mrs. Mendez was transferred to the Ministry of Sport and Youth Affairs as Permanent Secretary where she was involved in undertaking change projects involving the development of the sport policy, the review of the youth policy, re-aligning /re-structuring initiatives and other administering projects relevant to the sport and youth portfolios, until her transfer to the Ministry of Public Administration and Communications as Permanent Secretary, in October, 2016.
Mrs. Mendez was recently appointed in her personal capacity, to the Committee of Experts on Public Administration (CEPA) of the United Nations Economic and Social Council (ECOSOC). This Committee is responsible for providing policy advice and programmatic guidance to ECOSOC on issues pertaining to governance and public administration, in particular with respect to the implementation and follow up to the 2030 Agenda for Sustainable Development.
Mrs. Mendez is the holder of a Bachelor of Arts Degree (Spanish, Economics and Government) from the University of the West Indies, St. Augustine, a Postgraduate Diploma in Human Resource Management (with distinction), University of the West Indies, St. Augustine and a Master of Science Degree in Human Resource Management and Development, from the University of Manchester.
Mrs. Mendez also possesses certification in alternative dispute resolution, project management, monitoring and evaluation of projects, organisation change and leadership development.
Mrs. Mendez has thirty-six years public service experience.